Easter Trading Hours

Wishing our valued clients a relaxing and peaceful break over the Easter Long Weekend. 

We have arranged for trade companies to be available on call for any urgent/emergency maintenance that may occur during this time.  

We do kindly request that you email your Property Manager in the event that you have had an emergency repair to notify them of the issue.​

Office Closed
5:00pm, Thursday 17th April

Office Opens
8:30am, Tuesday 22nd April

EMERGENCY CONTACT DETAILS

​Office Contact
Shivaun Harper | 0424 895 905 | shivaun.harper@randw.com.au

Plumber
Robinson Plumbing | 0425 236 199 | info@robinsonplumbing.com.au

Electrician
Lewy's Electrical | 0419 637 557 | lewyselectrical@optusnet.com.au

Locksmith
Alert Locks & Security | 02 9418 9277 | service@alertlocksmiths.com.au 

What constitutes an emergency repair?

The law distinguishes emergency repairs as being:

• a burst water service or a serious water service leak

• a blocked or broken toilet

• a serious roof leak

• a gas leak

• a dangerous electrical fault

• flooding or serious flood damage

• serious storm or fire damage

• a failure or breakdown of the gas, electricity or water supply to the premises

• a failure or breakdown of the hot water service

• a failure or breakdown of the stove or oven

• a failure or breakdown of a heater or air-conditioner

• a fault or damage which makes the premises unsafe or insecure

What should you do if you are experiencing an emergency repair situation? 

1. Call your Property Manager
2. If they are unavailable, please contact our approved emergency tradespeople. 

Please note: if a tradesman does attend the property and the issue could have waited until the next working day, you may responsible for the full or part account charged by the tradesman.

Should you have a non-urgent repair for our attention please lodge your request via the normal channels.